Shipping & Delivery

Nookivo serves customers in Canada and the United States for products that show an available shipping method at checkout.

Shipping availability

Availability depends on the item and destination. Enter your delivery address at checkout to see the shipping methods available for that specific order. If no shipping option appears, the selected item cannot be shipped to that destination at that time.

Shipping rates

Rates are calculated for the items and destination in your cart and are shown before payment. Depending on the order and destination, options may include standard, express or carrier-calculated shipping.

Processing & delivery

Processing and delivery timing can vary by item, destination, carrier and cross-border processing. Review any delivery estimate shown at checkout or in the tracking information after shipment. Carrier estimates can change.

Tracking

When tracking is available, tracking details will be provided after shipment. Carrier scans and estimated delivery dates may take time to update.

Address changes

Please check your delivery address before placing your order. Contact us as soon as possible if an address needs to be corrected. Changes cannot be guaranteed once order processing has started.

Delayed, damaged or incorrect orders

If your order is significantly delayed, arrives damaged or contains the wrong item, contact us at destek@nookivo.us or +1 437-998-1534 with your order number and relevant photos where applicable.